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Energy Services

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What information do I need?

Plans

So that we can identify your property/development and give you an accurate quotation for the work, we'll need you to provide plans of the location including adjacent properties and streets and a site layout. For more information and examples of plans click here or download our Notes of Guidance on Submitting Plans.

Notes of guidance for submitting plans for a new connection enquiry (PDF,   156KB)

Boundary Plan

Please provide a plan clearly showing the ownership and boundaries of your site. Where appropriate, we will design a cable route that is within the boundary of your land, avoiding the need for third party agreement. This can reduce legal costs and lead times required to complete the work. This information may be available from:

  • the Land Registry
  • your planning application
  • your property deeds
  • hand drawings on an existing plan.

Meter position

Please make sure that your existing and proposed new meter positions are clearly marked on your site layout plan. To find out more about permitted meter locations see our Notes of Guidance.

Load

We need to know the maximum power you require and details of any disturbing loads. Your load requirements need to be stated in kVA (Kilo Volt Amps).

To calculate your load requirements please use our online load calculator.

Disturbing loads

Most enquiries are for 'non-disturbing' loads. If your enquiry is for a building that contains a high number of motors or large motors for lifts, air conditioning plant, industrial machinery or electrical welding equipment, the load may be 'disturbing' and we will need more information from you.

Non-disturbing loads

Previous practice has shown that certain relatively small motors can be connected without consideration of flicker effects on the network. You will need to give details of the two largest motors to be connected, particularly Star Delta start motors and direct on line (DOL) motors.
If you don't know this information please refer to the manufacturer or the equipment installer. If available, please provide copies of the data sheets for any motor that will be installed with your application.

Meter installation

Once you have a scheduled date for your connection to be made live you can arrange an appointment with your electricity supplier to install the meters. Please note that Energy Services can not make these arrangements for you.

To register with your chosen electricity supplier you'll need to quote a supply number (MPAN) for each electricity connection. We'll provide you with these after you accept our quotation.

We recommend that you register all supply numbers with your electricity supplier - or your final electricity connection(s) may be delayed. Your electricity supplier will be responsible for installing the meter and isolator switch.

It is advisable that you appoint and sign a contract with an electricity supplier at least 28 days before the date your meter is due to be installed.


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