With a turnover of more than £5.6 billion in 2001, the Powergen Group has a major impact on the economies and marketplaces in which we operate. It also brings with it responsibilities - businesses and individuals depend on us delivering first-rate products and services in a responsible manner. We need to continue to deliver to retain our customers and win new ones.

The Marketplace section reviews how well we are succeeding in various areas of our business:

• Economic performance
• UK Retail
• UK Major Accounts
• UK Distribution
• US Energy Customers
• US Distribution