Retail: Gas and electricity supply

We are the UK's second largest gas and electricity retailer, supplying electricity and gas to over six million homes and small to medium businesses (SMEs) through the Powergen brand. We also sell directly to large industrial and commercial customers under the E.ON Energy brand. Although we are a nationwide retailer, our customer heartlands are in the East Midlands, East Anglia and the North West, which together represent around half of our retail accounts.

Customer Accounts, millions

	2006
Electricity (Res)	5.0
Gas (Res)	2.6
SME	0.7
I and C	0.1

Individual retail customers who buy more than one product (i.e. electricity, gas or other energy related products) are counted as having a seperate account for each product.

Res = Residential

SME = Small and Medium Enterprises

I and C = Industrial and Commercial users

In 2006, we sold a total of 56.3 terawatt hours (TWh) of electricity, compared with 59.6TWh in 2005, and 92.6TWh of gas, compared with 100.3TWh in 2005.

Electricity Sold by Customer Segment, %

	2006
Residential	47.1
I and C	32.7
SME	20.3

SME = Small and Medium Enterprises

I and C = Industrial and Commercial users

Gas Sold by Customer Segment, %

	2006
Residential	56.6
I and C	31.0
SME	12.3

SME = Small and Medium Enterprises

I and C = Industrial and Commercial users

We are the second largest supplier of gas to residential customers in the UK and a major supplier to all types of business customers.